Sunday, August 21, 2005

No Apologies



From this week's City Paper

No Apologies
Sorry really is the hardest word.

by Nancy French



In a classic Happy Days episode, the Fonz spends the whole show trying to apologize, but the word "sorry" just won't come out. His attempts to say it ("Ssssss...," then "Sssssorrrr...") fall flat, as his lips refuse to form the word.

Modern politicians and celebrities have the same verbal affliction. This was demonstrated clearly during the last election as President Bush's notorious inability to apologize gave John Kerry more than a little leverage, and Kerry's unwillingness to apologize for past actions demeaning veterans surely served as a catalyst for those Swiftboat ads.

Dan Rather could've covered a multitude of sins by apologizing about the obviously faked documents relating to Bush's military service. Instead, the next evening's broadcast was designed to challenge the people who dared question indignant Dan — and irreparable damage was done to his reputation while he dragged his feet.


Worse than refusing to admit wrongdoing, however, is the "quasi-apology," which is really not an apology at all, but a sophisticated way to make the speaker look sympathetic. Martha Stewart, for example, said she was sorry some of her employees lost their jobs because of her unfair prosecution. In other words, she was sorry for the situation, but not anything she did to cause the situation.

In addition to the outright refusal and the quasi-apology is the "spin-apology." Former New Jersey Gov. James McGreevey exemplified this best in his "candid" public apology to his wife and children over his homosexual affair and subsequent resignation from office. The "apology" wasn't the story, just the spin. The news should've been about McGreevey paying his lover $100,000 per year of taxpayer money for a job he wasn't qualified to perform — but his apology provided an angle no journalist could refuse: Politics and gay sex! Like Stewart comparing herself to Nelson Mandela, McGreevey's "I am a gay American" declaration made his corruption sound downright noble. This month, it also landed him a book deal with HarperCollins. Whether he'll donate his royalty checks to the taxpayers of New Jersey was not mentioned in the press release.


Worse still is the "sorry-you-overreacted" apology. When radio host Michael Savage was fired from his talk show for making what MSNBC called "inappropriate" comments to a homosexual caller, he did offer an apology: "I certainly did not intend for this to happen and apologize for any such reaction." Considering the fact that his "inappropriate" comments included telling a gay caller he wished he would "get AIDS and die," this is a less than satisfying plea for forgiveness.

Recently, we found out that Lt. Gov. Catherine Baker Knoll has the same approach to apologies as Savage. When she recently showed up uninvited to a fallen Marine's funeral, she offended grief-stricken family members by handing out her business cards and telling them "our government" is against the war. The story made the Internet rounds faster than a Paris Hilton home video, causing Knoll to issue an apology that went out under the heading, "For Immediate Release." It said, "Sgt. Goodrich's service was beyond the call of duty. If my regard for his family's grief was seen another way, it is thoroughly regrettable. The fact that you have been offended deserves and receives my most profound apology." In other words, the travesty of this deplorable incident was that the family reacted inappropriately.

In 1970, Love Story was the top earning movie of the year. Its erroneous tag line, "Love means never having to say you're sorry," is still unfortunately a part of modern cultural vernacular. It suggests people who are in love will either never misstep or are entitled to forgiveness, even if the request for it isn't made. Though most of us don't know celebrities and elected officials, we do have a relationship with them, as strangely disconnected and tenuous as it may be. They ask for our votes, our magazine subscriptions, our purchases at Kmart and our time during the six o'clock news. In exchange, it's not unreasonable to ask for a little honesty.

Nancy French remains unapologetic. If you would like to respond to this Slant or submit one of your own (750 words), contact Duane Swierczynski, City Paper, 123 Chestnut St., Third Floor, Phila., PA 19106 or e-mail Duane Swierczynski.

28 comments:

David Michael said...

Nancy,

If Bush would have made any kind of apology, there would have been a feeding frenzy by the press and Kerry.

Nancy said...

Yeah. You're right. I guess that's the thing about apologies -- they make you vulnerable.

Neil said...

Great article. And I think David makes a valid point also. Everyone is so afraid of being seen as weak or vulnerable that it's safer to be all legalistic in your apology. This way you can apologize, but leave it open that you're really not apologizing wholeheartedly.

JJ said...

It's true on all sides that an apology invites overkill from your opponent and a hungry media. This is another reason why the angry exchange needs to be replaced by the honest debate. We've so personalized the argument in this country that we've begun to depersonalize those on the other side. I'm as guilty of it as the next person.

And for that I apologize.

Jaded&Opinionated said...

Apologizing implies that you're wrong or guilty of something. Unfortunately, we live in a society in which people refuse to accept responsibility for anything. It's always someone else's fault. We have politicians who only think about what's best for their careers, and who only think in the short term. If an opponent apoligizes for being wrong, they will exploit that to their own advantage, no matter what the long term consequences will be. It's all about instant gratification and passing the blame to the next guy.

Are we owed an apology from time to time? Yep, we sure are. But, we won't get one. It's better to seem insincere than wrong or guilty.

Carol Cool said...

Nancy,

One of my favorite movie lines of all times is in "What's Up, Doc?" when Barbra Streisand tells Ryan O'Neal that "love means never having to say you're sorry." O'Neal responds, "That's the stupidest thing I ever heard!" Classic. And true.

There was also an article in Time magazine's August 15 issue on the growing trend of doctors and hospitals apologizing for errors and that it does not translate into more lawsuits(http://www.time.com/time/archive/preview/0,10987,1090904,00.html). Interesting.

Nancy said...

JJ,

I forgive you -- I have to be pretty polar to your beliefs, so I'll accept the apology on behalf of all conservatives. :)

Now, get outta here, you liberal schmuck.

:) I mean, I'm sorry too.
NJ

Nancy said...

Neil,

thanks! Go propose to Sophia now.

NJ

Nancy said...

Carol,

I read that article on the airplane on the way to Florida -- what did you think of the cover article?!

NJ

jettybetty said...

I do need to apologize--I was computer-less for most of a week--and am just catching up on all the interesting conversation here.

It's probably just me, but I think it's sad when we can't apologize when we know we are really wrong, just because our enemy will use it against us.

You do have a good eye for TN shirts, too!

BTW was David on Fox last week? Can you believe, our cable didn't carry Fox in Alaska--what are they, a bunch of liberals that don't want fair and balanced up there?

JB

Nancy said...

JB,

I actually need to apologize... :) He WAS on Fox -- while you were in Alaska and I was in Florida -- without much prior notice of the airing. I drove up to the house we were renting, walked in the door, and saw him on television -- sporting his new goatee. I didn't have time to notify you guys!

Sorry. Did anyone see it?

NJ

Spark Norse said...

I saw him, Nancy. He was on for almost 10 seconds! It is going to take some time for me to get use to the goatee, do you like it? Can you tell who I am by my user-name?

Nancy said...

Hey Spark Norse,

Yes, the segment was miniscule. I couldn't even tell what the case was about had I not known.

Spark Norse... That is driving me crazy. It sounds so familiar yet it's so far deep into the recesses of my brain. Give me a few days...


Nancy

Nancy said...

Sparkie,

Are you Jessica Farley?

I can't remember the origin of that name, but I'm thinking you are Farley....

Am I right?

If not, I might need a hint.

NJ

Anonymous City Girl said...

Of course I have chosen on of the only prodfessions (stage management) where it's a requirment to be able to continually say, "I'm sorry, this was completely my fault. I'll fix it right away." Even if you are talking directly to the person who's fault it actually is.
If we (SM's) actually caused as many problems as we take ownship of and fix, you wouldn't be able to hold a job.

Spark Norse said...

Nancy,

Jessica Farley! No! Here is a hint. We were playing a game in your apartment on Hamilton Steet (in Georgetown) with a bunch of the young adults (Jessica was like 10 at that time!). The clue was Dark Horse.

Nancy said...

Nicki?

Spark Norse said...

Lydia!!!!!

Nancy said...

LYDIA!!

Okay, but I seriously can't remember what the scoop is... We were trying to play Pictionary or something? And you yelled that out instead?

My brain is so fuzzy!

Love ya,
NJ

Spark Norse said...

I think we were playing something like catch phrase. I had no idea what a "dark horse" was (I do now!), so I yelled out Spark Norse because it was the first thing I could think of. I can't believe you didn't remember! Just kidding - I knew it would be a stretch if you could remember.

Love,
Lydia

Nancy said...

No, David and BOTH have been driven crazy and when I told him, he said, "OH YEAH!"

curious servant said...

AMEN!

Thanks for the great read today!

David Michael said...

You probably didn't realize that your article was going to be so timely. Send Pat Robertson a copy.

Hoots Musings said...

Hi Nancy,
I apologize for not posting to your wonderfully written article sooner.

Might I add, if someone says "I'm sorry" all the time, when they do, you don't think they mean it.
I call that the chicken little syndrome.

Pat Robertson just really got to me on that comment he made, I wonder if he will apologize?

Nancy said...

Hey Hoots! Good question... When he does -- he surely to goodness will -- let's examine it!

Sometimes that man should just not speak.

Anonymous said...

Great article, Nancy!

Anonymous said...

Forgot to sign the post. Terrific!

Chris P/M

NYgirl said...

Great article Nancy. Your timing is impeccable.